|
|
Post Reply 
|
| Author | |
richofc 
Newbie 
Joined: 28 December 2007 Status: Offline Points: 2 |
 Post Options
 Thanks(0)
 Quote Reply
 Topic: Transfer AgentPosted: 28 December 2007 at 2:09pm |
|
I am transferring TPI from my laptop to a server. Step 6 indicates that a file with a numeric extension would be created. However, I saw no such file appear. The only numeric file in the specified direction is reg425.exe, which I did place in the destination directory.
I receive error 349573984 - The reistration can not be located... when I open the Transfer agent.
I used screen prints of all the TPI dialogue boxes so I entered the System ID information correctly. My laptop is Vista Ultimate with UAC "on" and the Server is 2003.
What am I missing?
|
|
 |
|
|
Administrator
Admin Group 
Joined: 01 October 2003 Status: Offline Points: 2595 |
Post Options
Thanks(0)
Quote Reply
Posted: 28 December 2007 at 3:36pm |
|
The file is located in the compatibility files folder.
This screen capture should help. First go to c:\program files\01 Transaction Pro Importer 2.0\ You will see a link at the top that says “Compatibility Files”. Click that link. You will then see the file you need in that folder In my example the file is located in: C:\Users\John\AppData\Local\VirtualStore\Program Files\01 Transaction Pro Importer 2.0\ Yours will not be “John” but the name of your user name.
|
|
|
|
|
Administrator
Admin Group
Joined: 01 October 2003 Status: Offline Points: 2595 |
Post Options
Thanks(0)
Quote Reply
Posted: 28 December 2007 at 3:51pm |
|
If you already removed the license from the first machine and that machine is running vista then the file with the numeric extension will be located in the compatibility files folder described above. Vista may incorrectly display it as a CSV file as well.
|
|
|
|
|
richofc
Newbie
Joined: 28 December 2007 Status: Offline Points: 2 |
Post Options
Thanks(0)
Quote Reply
Posted: 28 December 2007 at 4:27pm |
|
Many thanks for the help. The "Compatibility" button allowed the file to be viewed and my license transfer is complete.
|
|
|
|
|
rlopez
Newbie
Joined: 11 May 2007 Location: United States Status: Offline Points: 2 |
Post Options
Thanks(0)
Quote Reply
Posted: 02 January 2008 at 3:59pm |
|
What about if you are not running Vista? I got the same error and am not running Vista. What can I do? I have the microsoft XP professional v.2 operating system.
Please let me know. |
|
|
|
|
Administrator
Admin Group
Joined: 01 October 2003 Status: Offline Points: 2595 |
Post Options
Thanks(0)
Quote Reply
Posted: 02 January 2008 at 4:11pm |
|
If you followed the instructions correctly then you should have no problem with XP.
|
|
|
|
|
rlopez
Newbie
Joined: 11 May 2007 Location: United States Status: Offline Points: 2 |
Post Options
Thanks(0)
Quote Reply
Posted: 03 January 2008 at 9:46am |
|
I did. I went back and went through everything again and I keep getting that error. What else can I do?
|
|
|
|
|
Administrator
Admin Group
Joined: 01 October 2003 Status: Offline Points: 2595 |
Post Options
Thanks(0)
Quote Reply
Posted: 03 January 2008 at 10:13am |
|
Contact our support dept via email for further assistance.
|
|
|
|
|
Post Reply
|
|
Tweet
|
| Forum Jump | Forum Permissions You cannot post new topics in this forum You cannot reply to topics in this forum You cannot delete your posts in this forum You cannot edit your posts in this forum You cannot create polls in this forum You cannot vote in polls in this forum |
Transfer Agent
Topic Options