Item not showing up in utility

We have set up an account as intercompany transfer, and an intercompany transfer item as an other charge.  When we try to select the intercompany transfer item, it does not appear in teh drop down list.  When we try to refresh the companies, we get:

ee the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.ArgumentException: Argument 'Start' must be greater than zero.
   at Microsoft.VisualBasic.Strings.Mid(String str, Int32 Start)
   at frmCompany.btnRefreshAll_Click(Object sender, EventArgs e)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ButtonBase.WndProc(Message& m)
   at System.Windows.Forms.Button.WndProc(Message& m)
   at System.Windows.Forms.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
    Assembly Version: 1.0.5000.0
    Win32 Version: 1.1.4322.2407
    CodeBase: file:///c:/windows/microsoft.net/framework/v1.1.4322/mscorlib.dll
----------------------------------------
QuickBooks Bill Disburser
    Assembly Version: 1.0.2697.26443
    Win32 Version: 1.0.2697.26443
    CodeBase: file:///C:/Program%20Files/Baystate%20Consulting/QuickBooks%20Multi-Company%20Bill%20Disbursement%20Utility/QuickBooks%20Bill%20Disburser.exe
----------------------------------------
System.Windows.Forms
    Assembly Version: 1.0.5000.0
    Win32 Version: 1.1.4322.2365
    CodeBase: file:///c:/windows/assembly/gac/system.windows.forms/1.0.5000.0__b77a5c561934e089/system.windows.forms.dll
----------------------------------------
System
    Assembly Version: 1.0.5000.0
    Win32 Version: 1.1.4322.2407
    CodeBase: file:///c:/windows/assembly/gac/system/1.0.5000.0__b77a5c561934e089/system.dll
----------------------------------------
System.Drawing
    Assembly Version: 1.0.5000.0
    Win32 Version: 1.1.4322.2327
    CodeBase: file:///c:/windows/assembly/gac/system.drawing/1.0.5000.0__b03f5f7f11d50a3a/system.drawing.dll
----------------------------------------
Microsoft.VisualBasic
    Assembly Version: 7.0.5000.0
    Win32 Version: 7.10.6310.4
    CodeBase: file:///c:/windows/assembly/gac/microsoft.visualbasic/7.0.5000.0__b03f5f7f11d50a3a/microsoft.visualbasic.dll
----------------------------------------
ADODB
    Assembly Version: 7.0.3300.0
    Win32 Version: 7.10.2346
    CodeBase: file:///c:/windows/assembly/gac/adodb/7.0.3300.0__b03f5f7f11d50a3a/adodb.dll
----------------------------------------
Interop.CoreObjX40
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.0.0
    CodeBase: file:///C:/Program%20Files/Baystate%20Consulting/QuickBooks%20Multi-Company%20Bill%20Disbursement%20Utility/Interop.CoreObjX40.DLL
----------------------------------------
Microsoft.VisualBasic.Compatibility
    Assembly Version: 7.0.5000.0
    Win32 Version: 7.10.3077
    CodeBase: file:///C:/Program%20Files/Baystate%20Consulting/QuickBooks%20Multi-Company%20Bill%20Disbursement%20Utility/Microsoft.VisualBasic.Compatibility.DLL
----------------------------------------
C1.Data.Express
    Assembly Version: 1.0.20022.0
    Win32 Version: 1.0.20051.121
    CodeBase: file:///C:/Program%20Files/Baystate%20Consulting/QuickBooks%20Multi-Company%20Bill%20Disbursement%20Utility/C1.Data.Express.DLL
----------------------------------------
C1.Data
    Assembly Version: 1.0.20022.0
    Win32 Version: 1.0.20051.121
    CodeBase: file:///C:/Program%20Files/Baystate%20Consulting/QuickBooks%20Multi-Company%20Bill%20Disbursement%20Utility/C1.Data.DLL
----------------------------------------
C1.Win.C1TrueDBGrid
    Assembly Version: 1.3.20051.41221
    Win32 Version: 1.3.20051.41221
    CodeBase: file:///C:/Program%20Files/Baystate%20Consulting/QuickBooks%20Multi-Company%20Bill%20Disbursement%20Utility/C1.Win.C1TrueDBGrid.DLL
----------------------------------------
C1.Common
    Assembly Version: 1.0.20031.116
    Win32 Version: 1.0.20042.118
    CodeBase: file:///C:/Program%20Files/Baystate%20Consulting/QuickBooks%20Multi-Company%20Bill%20Disbursement%20Utility/C1.Common.DLL
----------------------------------------
System.Data
    Assembly Version: 1.0.5000.0
    Win32 Version: 1.1.4322.2365
    CodeBase: file:///c:/windows/assembly/gac/system.data/1.0.5000.0__b77a5c561934e089/system.data.dll
----------------------------------------
System.Web
    Assembly Version: 1.0.5000.0
    Win32 Version: 1.1.4322.2407
    CodeBase: file:///c:/windows/assembly/gac/system.web/1.0.5000.0__b03f5f7f11d50a3a/system.web.dll
----------------------------------------
System.Xml
    Assembly Version: 1.0.5000.0
    Win32 Version: 1.1.4322.2371
    CodeBase: file:///c:/windows/assembly/gac/system.xml/1.0.5000.0__b77a5c561934e089/system.xml.dll
----------------------------------------
System.Design
    Assembly Version: 1.0.5000.0
    Win32 Version: 1.1.4322.2300
    CodeBase: file:///c:/windows/assembly/gac/system.design/1.0.5000.0__b03f5f7f11d50a3a/system.design.dll
----------------------------------------

************** JIT Debugging **************
To enable just in time (JIT) debugging, the config file for this
application or machine (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the machine
rather than being handled by this dialog.

Any ideas on why it does not show up?